How can we help you?

  1. Get help online with NHS Inform
  2. Get fast help from a Pharmacist
  3. Getting Help when the Surgery is Closed
  4. Triage System for Urgent Appointments

Telephone Advice and Consultations

Telephone Advice

Telephone Advice may include queries about a prescription, a test result, a hospital appointment, a referral, a form that needs to be completed or advice about a minor ailment. Please call and ask the receptionist who will be able to help you.

Telephone Consultations with your Doctor or Nurse

If you wish to speak to a GP or a Practice Nurse with regards to something that does not require a consultation you should call the practice and inform the reception staff who will take a message and the doctor or nurse will call you back after surgery. Please advise staff if your call is urgent. They will take your details and you will be called back as soon as it is appropriate.

Telephone consultations are only available during surgery hours.

Non-urgent advice: Please Remember

The doctor can see five patients at the surgery in the time it takes to visit one patient at home.

At home the doctor will only have limited equipment and it is often difficult to perform a full assessment of your condition. It is therefore essential that if it is at all possible that you attend the surgery to see the doctor.

Get fast help from a Pharmacist

Your pharmacist can help with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis. 

Pharmacist help, including a local pharmacy search tool