Patient Services
How can we help you?
- Get help online with NHS Inform
- Get fast help from a Pharmacist
- Book an appointment by telephone 01674 676 161 at 8am
- Getting Help when the Surgery is Closed
Telephone Advice and Consultations
Telephone Advice
Telephone Advice may include queries about a prescription, a test result, a hospital appointment, a referral, a form that needs to be completed or advice about a minor ailment. Please call and ask the receptionist who will be able to help you.
Telephone Consultations with your Doctor or Nurse
If you wish to speak to a GP or a Practice Nurse with regards to something that does not require a consultation you should call the practice and inform the reception staff who will take a message and the doctor or nurse will call you back after surgery. Please advise staff if your call is urgent. They will take your details and you will be called back as soon as it is appropriate.
Telephone consultations are only available during surgery hours.
Non-urgent advice: Please Remember
The doctor can see five patients at the surgery in the time it takes to visit one patient at home.
At home the doctor will only have limited equipment and it is often difficult to perform a full assessment of your condition. It is therefore essential that if it is at all possible that you attend the surgery to see the doctor.
Get fast help from a Pharmacist
Your pharmacist can help with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.