A Patient Participation Group (PPG) is where a group of health professionals and patients can come together to address issues that effect health and health services in their local community.

Usually connected to a particular GP practice, patient forums provide a link between practice staff and their registered patients.

The agenda of any particular group will depend upon the local needs, interests and energies of the participants, but its key role is to:

• Enable patients to have a say on how the practice operates
• Provide feedback on new systems within the practice such as booking an appointment
• Act as a sounding board for ideas Support the practice to provide a high quality of care and service delivery.