- By Telephone:
Call our prescriptions line (24hour) on 01674 677819
- By Email:
Please email your request to firstname.lastname@example.org
- In Person:
Your repeat slip can be deposited at any of the Montrose pharmacies or in the post box at the practice reception. The repeat slip is the form printed on your computerised prescription given to you by the GP. You will receive an updated one every time you receive a prescription.
If you have signed up for text reminders, the chemist will text you when your prescription is ready for collection otherwise please allow 5 days for your prescription to be ready from your chosen chemist.
Please do not order your prescriptions early as these will not be processed.
Please do not phone the practice or the chemist to check if your prescription is ready, we will process in due course.
On some occasions, you may not be able to order certain drugs via the online service. This is purely because certain drugs require regular monitoring and are not able to be put on a repeat prescription list.
Prescriptions will be sent to the pharmacy of your choice if you have nominated one, otherwise you can collect it from the surgery.
Patients on repeat medication will be asked to see a doctor or practice nurse at lease once a year to review these medications and a notification should appear on your repeat slip.
GP practices have a new system for patients receiving long term repeat medication.
The new system involves prescriptions lasting 24, 48 or 56 weeks and will allow you to collect your medication every four or eight weeks directly from your pharmacy. This will mean you do not need to place an order with the practice.
Please preempt ordering prescriptions to avoid medication running out.
If you are given 56 days of tablets and you have 7 days left, order your new prescription. In the case of any emergency your regular pharmacist will give you a couple of tablets until you get your new prescription.
If you are going on holiday you should take a list of your medication with you. In case you have a problem ENSURE YOU HAVE ENOUGH MEDICATION TO COVER YOUR HOLIDAY. SOME COUNTRIES ALSO NEED A DOCTOR's LETTER TO EXPLAIN THE MEDICATION. Check with your travel agent.
If you have elderly relatives ensure that they have an adequate supply of their medication. Dossette boxes/blister packs can be arranged if they have a large amount of medication to take.
Each drug has two names - the generic and the brand name. Where possible we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered.